This Privacy Policy explains how Market Pulse 365 (“Market Pulse 365”, “we”, “us” or “our”) may collect, use, store and disclose information when you visit https://marketpulse365.com/ (the “Website”), contact us, submit an enquiry or lead form, or use our services. Please read this Policy carefully. By using the Website, you acknowledge that you have read this Policy. Where consent is required by applicable law, we will seek it separately.

1. Who We Are and How to Contact Us

The Website is operated under the name Market Pulse 365. For privacy-related questions, requests or complaints, contact us using the details below:

• Email: info@marketpulse365.com
• Support email: support@marketpulse365.com
• Phone: +91 74796 55812
• Website: https://marketpulse365.com/

2. Information We May Collect

Depending on how you interact with us and which Website features you use, we may collect:

Information you provide

• Contact details such as your name, email address, telephone/mobile number, country or city, and any information you include in an enquiry.
• Information submitted through contact forms, instant forms, subscription or service enquiry forms, customer-support messages, surveys, or other communications.
• Service-related information, such as your selected service or plan, communication preferences, and records of enquiries or support interactions.
• Payment or transaction-related details needed to process a purchase, such as transaction status, amount, and billing information. Card details may be collected and processed directly by the payment provider rather than by us.

Information collected automatically

• Technical and usage data such as IP address, browser type, device and operating-system information, pages viewed, referring page, approximate location inferred from your connection, and date/time of access.
• Cookie identifiers and similar information, depending on the Website settings and your cookie choices.
• Security and diagnostic logs used to maintain the Website, prevent abuse, and troubleshoot errors.

Please do not submit passwords, full payment-card details, government identification numbers, or other sensitive information through a general enquiry form or email unless we have specifically requested it through an appropriate secure process.

3. How We Use Information

We may use information for purposes such as:

• Responding to your questions, inquiries, requests and feedback.
• Providing, administering and supporting services you request or purchase.
• Sending service updates, confirmations, account-related messages and important notices.
• Sending promotional or marketing communications where permitted by law and, where required, with your consent. You can ask us to stop marketing messages at any time.
• Processing payments, maintaining transaction records, and handling billing or customer-service issues.
• Operating, securing, troubleshooting, measuring and improving the Website and our services.
• Understanding aggregate visitor interest and evaluating the effectiveness of our communications or advertising, where the relevant tools are enabled and legally permitted.
• Detecting fraud, misuse, security incidents or activities that may breach our terms or applicable law.
• Meeting legal, regulatory, accounting and record-keeping obligations, and establishing or defending legal claims.

4. Legal Basis and Consent

Where applicable law requires a legal basis for processing personal information, we will process it on an appropriate basis, such as your consent, taking steps at your request, performing a contract, complying with legal obligations, or pursuing legitimate interests that do not override your rights. The basis depends on the information and the purpose. You may withdraw consent where processing relies on consent; withdrawal does not make earlier processing unlawful and may affect features or services that depend on that information.

5. Cookies and Similar Technologies

The Website may use cookies, pixels, tags or similar technologies to support core functionality, remember preferences, protect the Website, understand usage, or measure advertising performance. The technologies actually used depend on the Website configuration and third-party tools enabled.

You can manage cookies through your browser settings and, where provided, the Website’s cookie controls. Blocking certain cookies may affect how some Website features work. If analytic or advertising technologies are enabled, review the relevant provider’s privacy information and use available opt-out controls.

6. When We Share Information

We may disclose information, where appropriate and permitted by law, to:

• Service providers that help us host and maintain the Website, manage communications, provide customer support, analyse Website use, or deliver requested services.
• Payment processors and financial service providers that handle payment transactions.
• Advertising, analytics or communications platforms, if we use them for permitted measurement or marketing activities.
• Professional advisers, auditors, insurers, or other parties where reasonably necessary for business administration or legal matters.
• Government bodies, regulators, courts, law-enforcement agencies or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, security or prevent fraud.
• A successor or relevant party in connection with a merger, restructuring, financing, sale of assets or similar business transaction, subject to appropriate safeguards.

We do not intend to sell personal information for money. Where applicable law treats certain advertising-related disclosures as a “sale” or “sharing”, we will comply with the relevant legal requirements and available opt-out rights.

7. International Transfers

Our service providers may process or store information in countries other than the country where you live. Those countries may have different data-protection laws. Where required, we will use appropriate safeguards for international transfers and handle information in accordance with applicable law.

8. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary according to the type of information and the reason it was collected. When information is no longer needed, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to legal requirements and legitimate record-keeping needs.

9. Security

We use reasonable technical, administrative and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website, electronic transmission or storage method can be guaranteed to be completely secure. Please use care when sending information online and contact us if you believe your information has been compromised.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to personal information, correct inaccurate information, request deletion, restrict or object to certain processing, receive a portable copy of information, withdraw consent, or complain to a relevant data-protection authority. These rights may be subject to exceptions and verification requirements.

To make a request, email info@marketpulse365.com and describe your request. We may need to verify your identity before responding. You can opt out of promotional emails by using an unsubscribe link if one is included or by contacting us. Even if you opt out of marketing, we may still send non-promotional messages relating to a service or enquiry.

11. Children’s Privacy

The Website and services are not intended for children who are not legally permitted to use them under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so we can review and take appropriate action.

12. Third-Party Websites and Services

The Website may contain links to third-party websites, social media pages, messaging services, payment pages or embedded content. Those third parties operate under their own privacy policies and practices. We are not responsible for their privacy practices, so please review their policies before submitting information to them.

13. Financial Information and Risk Notice

The Website may contain market commentary, financial-market information, analysis, educational material or information about trading-related services. Any personal information you provide in connection with an enquiry is handled as described in this Policy. Market information and commentary may be general in nature and should not be treated as a guarantee of results. Trading in financial instruments can involve substantial risk, and losses are possible. Please review the Website’s applicable terms, disclosures and risk warnings before using any service.

14. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices, Website features, service providers or legal requirements. We will post the revised version on this page and update the “Last updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

15. Contact Us

For questions, requests or complaints about this Privacy Policy or our handling of personal information, contact:

• Market Pulse 365
• Email: info@marketpulse365.com
• Support: support@marketpulse365.com
• Phone: +91 74796 55812
• Website: https://marketpulse365.com/